Privacy Policy

Effective Date: September 2019

We have updated our Privacy Policy and improved our privacy practices so we can better safeguard your Personal Data. This Website and its Services also uses cookies to personalize your experience and target advertising. By continuing to use our Website, you accept the terms of our updated Privacy Policy, Terms and Conditions, and Cookies. To learn how to opt out of our Cookies, click here, but please note that if you disable cookies you may not be able to use all the features of our site.

The following Privacy Policy governs the online information collection practices of Mae Belteyn International (“Company”, “we”, “us” or “Mae Belteyn International”). We know that you care about how your Personal Data is collected, used, and shared, and we appreciate your trust in allowing our Website to do so. We take your privacy very seriously, and are committed to safeguarding the privacy of your information with the utmost priority, respect, and discretion. This Notice describes our Privacy Policy, and governs our collection and usage of customer data. Specifically, it outlines the types of information that we gather about you while you are using our Websites at www.MaeBelteyn.com, www.LadyLeaders.com, and all other subdomains or related domains created by Mae Belteyn International from time to time (hereinafter collectively referred to as “Website”) , and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail) insofar as the collected private data does not form a part of a filing system.

Please read this Privacy Policy carefully. By visiting and using the Website and its Services, you agree that your use of our Website and its Services, and any dispute over privacy, is governed by this Privacy Policy. We reserve the right to change this Policy at any time without notice. In the event of a material change, we will post the changes to this Privacy Policy on this Website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Website and its Services after we post any such changes, you accept the Privacy Policy as modified.

This Privacy Policy sets forth how we collect, use, process, and distribute your information including Personal Data (defined below) when you use our Website and its Services. We will not use or share your information with anyone except as described in this Privacy Policy. The user of information collected through our Website and its Services shall be limited to the purposes under this Privacy Policy, unless you have entered into a separate contract, Terms of Use, or formal engagement letter with us as those supersede this Privacy Policy. Use of any Personal Data or contribution that you provide to us, or which is collected by us on or through our Website and its Services is governed by this Privacy Policy. By using our Website and its Services, you consent to this Privacy Policy whether or not you have read it.If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time by contacting us at [email protected].

Mae Belteyn International is committed to ensuring that your privacy is protected and respected. By submitting your personal data to us, you agree to us using your data as follows:

1. Why Does this Website and its Services gather Personal Data?

We continually strive to improve the Website and its Services based upon the feedback that we receive from our customers and users. As such, the personal information that we learn from our customers, clients, and visitors, is used to improve our Website and its Services, personalize your experience, and to improve customer service.

Nevertheless, your information, whether public or private, will never be sold, bartered, rented, exchanged, transferred, or otherwise given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased Product or Service, or as described herein.

2. What Personal Data does the Company collect?

We collect personal information that you enter on our Website and its Services or otherwise volunteer to us when you contact us to, among other things, make purchases or request information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

For purposes of this Policy, “Personal Data” means information (whether stored electronically or in paper based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession). Personal Data can be:

• factual – such as a name, address, email, phone, or date of birth
• sensitive – such as financial account information, protected health or medical details or information about your racial or ethnic origin, political opinions, religious or similar beliefs, physical or mental health or condition or sexual life; or
• opinion – such as the results of a quiz or self-assessment test.

Company collects only that Personal Data that is relevant for the purposes for which the data is requested. Company does not use your Personal Data in any way that is incompatible with the purposes for which it was collected or for which you have consented.You can visit our Website without telling us who you are or revealing any Personal Data. But in some circumstances we may ask you for and you may submit Personal Data, which may include:

Information you give us: When you contact us through our Website and its Services, or by corresponding with us by phone, email, or otherwise, or meet us at a Live Event, we may collect Personal Data including:

• contact information, such as name, address, email, and phone;
• financial information, such as credit card and account information collected when you purchase Products or Services;
• identification information, such as gender and date of birth;
• self-assessment data and results, such as information you input when taking self-assessment quizzes, assessment tests, and the like;
• information about your health, which is necessary, for example, when participating in some of our Live Events;
• personal information about your goals and aspirations for our Products, Services, and Live Events;
• for those considering careers with Mae Belteyn International, professional personal information such as a resumé or C.V., salary history, education history, citizenship information, and position sought, as applicable;
• for current or prospective affiliates, suppliers, and subcontractors, personal information such as social security number, federal tax ID number, or other relevant information, as applicable.

When considering an individual for employment, additional Personal Data may be collected, as set forth in our Employee Privacy Policy.

Information we collect about you:

When you visit our Website and its Services, our web server automatically collects and stores the following information:

• contact information, such as name, address, email, and phone;
• financial information, such as credit card and account information collected when you purchase Products or Services;
• identification information, such as gender and date of birth;
• self-assessment data and results, such as information you input when taking self-assessment quizzes, assessment tests, and the like;
• information about your health, which is necessary, for example, when participating in some of our Live Events;
• personal information about your goals and aspirations for our Products, Services, and Live Events;
• for those considering careers with Mae Belteyn International, professional personal information such as a resumé or C.V., salary history, education history, citizenship information, and position sought, as applicable;
• for current or prospective affiliates, suppliers, and subcontractors, personal information such as social security number, federal tax ID number, or other relevant information, as applicable.

This information helps us improve our Website and facilitates your online experience when accessing our Website and its Services.

Information we receive from other sources:

We may obtain information about you from third parties. For example, if you access the Website through a third-party (e.g. Facebook, Twitter, Instagram, etc.) by “following” and/or “liking” our Website, and/or Mae Belteyn, the relevant third party may transfer certain information about how you use its service. This information can include, but is not limited to, your relevant user ID, information that you have permitted said third party to share with us, and any information that you have made public in connection with that service. As such, it is a good idea to always review and adjust your privacy settings on third-party websites and/or services before connecting to another product or service.

Other examples of information that we receive from third parties includes updated delivery and address information from our carriers or other third parties, which we can use to correct our records and deliver your next purchase or communication more easily; account information; purchase or redemption information; and/or any financial information that we can obtain to help prevent and detect fraud.

We also receive information about you from third parties who operate other websites or services we use to provide our Products and Services to you. We work closely with third parties, including, for example, business partners, promoters, affiliates, and sub-contractors in technical, payment and delivery services, advertising networks, marketing analytics providers, promotions, and search information providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Other information we may collect:

To maintain the quality of our Website and its Services, we also collect and use Anonymous Data; we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily trafficked and to display content according to your preferences. This “traffic data” cannot personally identify you, but it is helpful for marketing purposes and to improve our services. Traffic data collection does not follow a user’s activity on any other website in any way. Anonymous traffic data may be shared with business partners and advertisers on an aggregate basis.

Do we use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site web visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. However, if you still do not want us to place cookies to your computers, you may set your browser to not accept cookies. However, disabling this function may diminish your experience on the Website and some features may not work as intended.

Please note that the Personal Data that you are giving to us is voluntarily, and by providing this information to us you are giving consent for us to use, collect, and process the Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us as [email protected]. You can visit the Website and some of its Services anonymously, or choose to not provide our Website with any piece of information, but then you might not be able to take full advantage of our features, Products, or Services.

3. How does the Company use Personal Data?

Company uses Personal Data in the following ways:

Information you give to us:

We will use this information:

• to provide you with information, Products, and Services that you request from us;
• to process your payment for Products and/or Services under contract. We only use third party payment processors that take the utmost care in securing data and comply with GDPR;
• to carry out our obligations arising from any contracts entered into between you and us, or between you and our promoters, affiliates, or distributors;
• to contact you in the future to provide you with information about other Products and Services we offer, or that are offered by our affiliates or third party vendors;
• to run social media advertisements and/or create look-alike audiences for advertisements (Targeted Social Media Advertisements);
• to notify you about changes to our service;
• to comply with applicable laws and regulations;
• to assess your suitability for participation in our Live Events, and to determine additional Mae Belteyn International materials, Services, or Events to recommend and market to you;
• for training purposes, quality assurance, and to record details about the Products and Services you order from us;
• to make inquiries about you for credit reference purposes;
• to perform data analyses (including anonymization and aggregation of Personal Data);
• for prospective employees, to respond to your job application and process your CV.

Information we collect about you:

We will use this information:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• as part of our efforts to keep our site safe and secure.;

Information we receive from other sources:

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. Do we share your Personal Data with any third parties?

We do not sell your Personal Data to any third parties. We partner with third parties to provide some of the Services and Products available on our Website and at our Events. We sometimes disclose your Personal Data to those third parties, and they sometimes collect your Personal Data in the first instance and provide it to us. All such third parties use your Personal Data only on behalf of Mae Belteyn International and under the instructions of Mae Belteyn International on how your information may be used and processed. Mae Belteyn International and our partners will use your Personal Data for limited purposes as specified in this Policy. Mae Belteyn International takes reasonable steps to ensure these third parties use your Personal Data only for the purposes for which they have been engaged by Mae Belteyn International and that they agree to provide protection for your Personal Data that are no less protective than those set out in this Policy.

By visiting our Website and its Services or attending our Events and sharing your Personal Data, you agree that we have the right to share your personal information with selected third parties including:

• Sales – business partners, promoters, affiliates, distributors, suppliers, and sub-contractors for the purpose of fulfilling requests from you to purchase Products and Services from our Website or at our Events;
• Marketing – business partners, promoters, affiliates, distributors, suppliers, and sub-contractors for the purpose of direct marketing of products and services that you may be interested in;
• Self-Assessment testing – business partners, promoters, affiliates, distributors, suppliers, and sub-contractors who administer and provide self-assessment testing services, including assessment tests;
• Cloud services – business partners, promoters, affiliates, distributors, suppliers, and sub-contractors that provide cloud storage services;
• Contractual performance – business partners, promoters, affiliates, distributors, suppliers, and sub-contractors for the performance of any contract we enter into with you, or they enter with you on behalf of Mae Belteyn International;
• Web analytics – analytics and search engine providers that assist us in the improvement and optimization of our Website and its Services;
• Medical assessment – business partners, promoters, affiliates, and sub-contractors who analyze medical information you submit to determine if you are an appropriate participant in our Live Events.;

We may also disclose your Personal Data to third parties in the following circumstances:

• In the event that we sell or buy any business or assets, in which case we will disclose your Personal Data to the prospective seller or buyer of such business or assets as part of the purchase, transfer, or sale of services or assets;
• If we sell all or substantially all of our assets to a third party, in which case personal information about our customers will be one of the transferred assets;
• If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of us, our customers, or others.;

Whenever we share information with third parties, we will take steps to ensure that the third parties put in place adequate measures to safeguard your Personal Data, and they will be required to use any Personal Data for only the intended purpose for which it was shared.

5. Our storage of your Personal Data

Mae Belteyn International uses reasonable and appropriate measures to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing undertaken and the nature of the Personal Data we collect.

We will keep your personal data for as long as we need it, or as otherwise prescribed by law, for the purposes set out above. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you (for example if you have made a complaint about a Product) for as long as is necessary to protect us from a legal claim.

You may unsubscribe from any of our online email updates and marketing by following the unsubscribe instructions in the body of any email message we have sent to you. We will take commercially reasonable steps to implement your unsubscribe requests promptly, but you may still receive promotional information from us by mail for up to 60 days, and up to 10 days for email. You may also continue to receive information from those third parties to whom we have previously disclosed your Personal Data.

Please note that when you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

6. Access to other websites

Our Website and its Services may include links to and from other websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites are not covered by this Privacy Policy. We are not responsible for the privacy practices of any third parties or the content of linked sites although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or websites. This Privacy Policy only applies to how Mae Belteyn International deals with your Personal Data, and it does not apply to any other company or any other company’s websites even if you access them via our Website and its Services. Please check those websites’ policies before you submit any Personal Data to them.

7. How does this Website and its Services protect your information?

We employ various security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you provide. Such information is only accessible to those authorized with special access rights to such systems, and are always required to keep such information in confidence. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

8. Confidentiality

We aim to keep the Confidential Information that you share with us confidential. Your Confidential Information is stored through a data management system. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on us, our partners, sponsors, investors, or affiliates; protect and defend our rights or property or those of our users; and act as immediately necessary in order to protect the personal safety of our users or the public.

9. Passwords

To use certain features of the Website and its Services, you may need a username and password, which you will receive through the registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. You are not permitted to share your username and/or password with anyone. If we learn you have shared your username and/or password with another person, we reserve the right to immediately terminate your access to the Website and its Services. It is your responsibility to protect your own password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk.

By using our Products, Services and Website, you agree to enter true and accurate information as part of the registration or otherwise. If you enter a fake email address, we have the right to immediately deactivate your account.

We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

10. Protecting children’s privacy

We are strongly committed to protecting the safety and privacy of children who visit our Website. Our Website and its Services is designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of thirteen (13) (or such other age as may be restricted under local law). If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. Our Website and its Services includes content that we believe not to be unsuitable for children under thirteen (13), and we encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet.

11. Additional policies in compliance with the EEA privacy laws

In addition to the other policies described in this Privacy Policy, residents of the European Union or the EEA are afforded the following additional rights and protections as required by the General Data Privacy Regulation (“GDPR”) and the Algemene verordening gegevensbescherming (“AVG”). The additional rights and protections set forth in this section of this Policy apply only to residents of the European Union or the EEA.

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using our Website and its Services and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

12.1 GDPR definitions

THE FOLLOWING ADDITIONAL DEFINITIONS APPLY TO THIS SECTION OF THE PRIVACY POLICY:

• “Controller” – means the Company which is the organization that determines the purposes for which, and the manner in which, any Personal Data is Processed and used in its business.;
• “Processor” – means any Person Processing Personal Data;
• “Person” – means a natural person, corporation, association, organization, partnership, or other legal entity;
• “Processing” – is any activity that involves the use of Personal Data. It includes, without limitation, obtaining, recording or holding the Personal Data, or carrying out any operation or set of operations on the Personal Data including organizing, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring Personal Data to third parties;

Mae Belteyn International acts as the data controller as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to ensure our data processors are GDPR compliant.

If you are situated in the EU and have any complaints regarding our privacy practices as data controller, you have the right to make a complaint at any time to your local Supervisory Authority. We would, however, appreciate the chance to deal with your concerns before you approach your Supervisory Authority so please contact us in the first instance. Please see our contact details below in the section titled “Contact Us”. If you are situated in the EU and have a complaint, please contact our privacy manager at [email protected].

12.2 The legal basis for processing your Personal Data

In order to comply with the GDPR, we are required to set out the legal basis for the processing of your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for processing your Personal Data will typically be one of the following:

• our own legitimate business interests, or the legitimate business interests of our third party partners, promoters, affiliates, distributors, suppliers, vendors, and subcontractors, such as, for example, providing direct marketing to our customers of our Products and Services that we think would be of interest, permitting prospective employees to search and apply for job opportunities, handling inquiries from our promoters, affiliates, distributors, vendors, and customers, or other instances where we have carried out a legitimate interests assessment and have established an existing legitimate interest;
• the performance of a contract that we have in place with you;
• your consent where appropriate; or
• compliance with our legal obligations, including to meet national security or law enforcement requirements.

12.3 Where we store your Personal Data

The data that we collect from you is stored on our servers or on servers provided by cloud service providers, such as Kartra. If you are a resident of the EEA, your Personal Data may be transferred within or outside the EEA to areas where privacy laws may be less strict than in the EEA. By submitting your Personal Data, you agree to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Website and its Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

12.4 Addendum to how long we store your Personal Data

In some cases, there is a legal requirement to keep Personal Data for a minimum period of time. Except in those circumstances, we do not keep your Personal Data for any longer than is necessary for the purposes for which the Personal Data was collected or for which it is to be further processed.

12.5 Your rights with respect to your Personal Data

Subject to certain exceptions, you have the following rights with respect to your Personal Data:

• To receive a copy of the Personal Data that we hold about you;
• To request that any inaccurate or incomplete Personal Data be corrected or supplemented;
• To have your Personal Data erased, unless we have a legitimate reason to retain the Personal Data (such as if we are required to do so for legal reasons); and
• To ask us not to process your Personal Data for a particular purpose, including for marketing.

All of these rights are subject to certain conditions and exemptions. For example, Mae Belteyn International will not be obligated to erase your Personal Data if we need to retain it to protect ourselves in the event of a legal claim.

To exercise any of these rights, please submit a written request to us using the contact information set forth below. You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Unsubscribe: You may unsubscribe from our free periodic (content/updates/marketing) information at any time through the unsubscribe link at the footer of all email communications. We manage email lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. If you have questions or are experiencing problems unsubscribing, please contact us at [email protected].

You also have the right to file a complaint at: ‘Autoriteit Persoonsgegevens’, you can do this at: www.autoriteitpersoonsgegevens.nl.

13. Information collected through the Website and its Services that is NOT covered by this Privacy Policy

You may post and/or share information, including but not limited to, comments using forums and other similar features available through the Website and its Services. None of the information you provide using these features is protected by this Privacy Policy. This Privacy Policy does NOT apply to any information (including personal information) that you provide using any such features. All such information is public information and may be seen, collected or used by any user of the Website and its Services. Please note that if you post and/or share information on our Website and its Services through your Facebook account, such information will be subject to Facebook’s privacy policy. Any content that you voluntarily disclose for posting to our Website and its Services may become available to the public and unable to be removed, except by this Website in its sole discretion. Once posted on the Website, such user content may not be removable from public view, as copies may remain viewable in cached and archived pages of the Website, on other sites that have republished us, or if other users have copied or saved that information. Whenever you make your data available for viewing by others online through this Website and its Services, it may be seen, collected and used by others, and therefore we cannot be responsible for any unauthorized or improper use of the information you voluntarily share (i.e sharing a comment on a blog post, posting in a Facebook group that we manage, sharing on a coaching call, etc.) If you do not wish your content to be available to the public, please do not post it on the Website and its Services.

14. Information collected through the Facebook Community Group

You may post and/or share information through our Facebook Community Group. This privacy policy does NOT apply to any information (including personal information) that you provide using the Facebook Community Group. Use of the Facebook Community Group is governed by Facebook’s privacy policy. All such information is public information and may be seen, collected or used by any user of our Facebook Community Group.

15. Information you share on Public Forums

We feature or may in the future feature public forums such as message boards or web logs, webinars, classes, telephone conferences, or coaching calls, user comments, chat rooms, and similar activities (collectively, “Public Forums”). You may voluntarily post and share information through such Public Forums. None of the information you provide to through the Public Forums or through the use of these features are protected by this Privacy Policy, including any personal information. This privacy policy does NOT apply to any information (including personal information) that you provide using any such features. All such information is public information and may be viewed, collected, used, modified and/or disclosed for any purpose by us, any user of a Public Forum, and the public. You should think carefully before disclosing any information in any Public Forum.

16. Conditions of use and changes to our Privacy Policy

If you choose to visit our Website and its Services and attend our events, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, resolution of disputes, and application of the law of the Netherlands. If you have any concerns about our privacy practices, please contact us with a thorough description, and we will try to resolve it. As our business changes, our Privacy Policy and Terms and Conditions may change also. We may email periodic reminders of our notices and conditions, but you should check our Website and its Services frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

17. Contacting us

This Website and its Services is owned and operated by Mae Belteyn International. If you have any questions or suggestions with respect to this Privacy Policy or our privacy practices, please email us at [email protected].

Mae Belteyn International

[email protected]

BTW (Tax) number: NL173391461B02

KVK number: 72347864

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